This Privacy Policy describes how Hi-square collects, uses, and discloses your personal information when you visit, use our services, or otherwise communicate with us. For purposes of this Privacy Policy, you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
To provide the Services, we collect and have collected over the past months personal information about users from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information that you directly submit to us through our Services may include:
– Basic contact details including your name, address, phone number, email.
– Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
We also automatically collect certain information about your interaction with the Services. To do this, we may use cookies, pixels and similar technologies. Usage Data may include information about how you access and use our Site, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
– Companies who support our Site and Services.
– When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.
– Providing Services. We use your personal information to provide you with the Services in order to perform our contract with you, including facilitating any complaints and exchanges and to enable you to post reviews.
– Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
– Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
– Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
When you use the contact form on our website, we may collect and process the following information:
Personal Information:
Name: We collect your name to address you appropriately in our response.
Email Address: We collect your email address to respond to your inquiries and maintain correspondence.
Phone Number: We collect your phone number to contact you if necessary and to provide an alternative means of communication.
Message Content:Message: The content of your message is collected to understand and respond to your specific inquiry or request.
Our website utilizes backup and storage services to securely store and protect data. This section outlines the data collection, usage, and security practices associated with these services.
Data Collection
When you use our website, certain data may be automatically collected and stored through our backup and storage services. This data may include:
Website Data: Information related to the operation and functionality of our website, including but not limited to content, images, files, and database information.
User-generated Data: Content generated by users, such as comments, forum posts, or user account information, which is stored for user convenience and website functionality.
Purpose of Data Collection
The data collected through backup and storage services is primarily for the purpose of safeguarding and restoring the functionality of our website in case of data loss, system failures, or other unforeseen events. This data is also used to ensure data integrity and to meet legal and regulatory obligations.
Data Storage and Retention:
Data stored through our backup and storage services is retained for a period necessary to fulfill the purposes for which it was collected. The retention period may vary depending on the type of data and legal requirements. We take measures to ensure that data is securely stored and protected against unauthorized access or breaches.
Third-party Access:
Our backup and storage service providers do not have direct access to your data, and they are contractually bound to maintain the confidentiality and security of the data they store on our behalf. We do not share user-generated data with these service providers.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your data stored through backup and storage services. This includes encryption, access controls, and regular security assessments.
Your Rights
As a user, you have the right to inquire about the data collected and stored through our backup and storage services. If you have any questions or concerns regarding the data stored or its usage, please contact us at kontakt@hi-square.de
Our website employs a security plugin to enhance the protection of user data and the overall security of the site. This section outlines the data collection, usage, and security practices associated with this security plugin.
Data Collection
The security plugin may automatically collect and process the following data as part of its functionality:
Log Data: Information related to website activity, including IP addresses, user-agent strings, URLs accessed, and timestamps.
Security Alerts: Data pertaining to security threats, such as login attempts, malware scans, and suspicious activity, which may include IP addresses and patterns of behavior.
Site Configuration: Configuration settings and data related to the security features and settings enabled on the website.
Purpose of Data Collection
The data collected by the security plugin is used exclusively for the purpose of:
Identifying and mitigating security threats and vulnerabilities.
Monitoring website activity to prevent unauthorized access and potential attacks.
Configuring and optimizing security settings for the protection of user data and website integrity.
Data Storage and Retention:
Data collected by the security plugin is retained for a period necessary to fulfill its security functions and to maintain an effective security posture. We do not use this data for any purposes other than those related to website security.
Third-party Access
The data collected by the security plugin is not shared with third parties unless required by law or to investigate and respond to security incidents.
Data Security
We take data security seriously and have implemented appropriate technical and organizational measures to protect data collected by the security plugin. This includes encryption, access controls, and regular security assessments.
Your Rights
As a user, you do not have direct control over the data collected by the security plugin, as it is primarily used for security purposes.
– When you direct, request us or otherwise consent to our disclosure of certain information to third parties.
– With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
– In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond toIn certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
– With third parties who perform services on our behalf.
– With business and marketing partners, to provide services and advertise to you.
subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
– Identifiers such as basic contact details.
– Internet or other similar network activity, such as Usage Data
– Third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
– Business and marketing partners
– Affiliates
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
– Identifiers such as basic contact details.
– Internet or other similar network activity, such as Usage Data
The Services may enable you to post service reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Our Site may provide links to websites operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 18 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
– Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
– Right to Delete. You may have a right to request that we delete personal information we maintain about you.
– Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
– Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
– Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
– Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
– Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
– Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
– Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of that country, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at
kontakt@hi-square.de
